How To Pay Us

When you setup a DD instruction with GoCardless, at that stage it is an authorisation (without a payment schedule attached). Once you have setup the account, GoCardless notify us and we create the payment schedule.

Paying "In Year"

Normally your direct debit is the annual fee divided by 12 equal payments phased "in year" i.e the payments are taken within the tax year to which they apply. However, if there are less than 12 months we will normally phase it over the remaining period. Of course, if there is a more suitable way for you, please let us know and we will accommodate it. 

Paying For Prior Year Work

If we are doing your work "in arrears" i.e for a prior tax year, full payment will be required up-front. This applies to the majority of sole traders & landlords who have not already setup a payment plan with us.

Direct debits, once agreed and setup, do not change in the tax year to which they relate.

When we onboard you as a client, one of the first things we do is agree and setup a DD structure that works for you. No surprises here! GoCardless themselves will also always send you a notification of pending payments.

Should a direct debit fail, it will be auto-represented a few days later (Without any additional fees from us). If the DD fails more than 3 times we will contact you to restructure the payment schedule.

Normally the narrative on your bank statement will have the word "GoCardless" along with our business name "OnTax Accountants Ltd".